Søren Eggert Lundsteen Olsen
f3551b1bf0
- POST/GET /api/v1/support-cases[/{id}] and POST .../{id}/close in
SQLInsight Web, sharing the /support form's logic: same checks, finding
prefill without sensitive evidence, Idempotency-Key as the request id,
202 Accepted with Location, problem+json 403 without the support:write
scope or a support license. RequestedBy is the Windows user or
token:<name>.
- Closing: "Luk sag" on /support and the API record CloseRequested
(migration 0012, column-level UPDATE for the read-only web login); the
agent sends it to the hub with backoff and sets Closed when confirmed;
a pending case is closed once it has a number; an older hub list never
turns CloseRequested back to Open.
- Hub: POST /api/v1/cases/{reference}/close for the license's own cases
(others 404), idempotent, ClosedBy/ClosedComment (EF migration
CaseClosedBy). Portal closing records "SEOSoft: <user>"; the customer
page shows who closed and why; the support report and CSV get "Lukket af".
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
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| .. | ||
| CustomRules | ||
| Hub | ||
| Monitoring | ||
| Properties | ||
| Reports | ||
| Security | ||
| Setup | ||
| Updates | ||
| AgentOptions.cs | ||
| appsettings.Development.json | ||
| appsettings.json | ||
| InstallerSettings.cs | ||
| Program.cs | ||
| SQLInsight.Agent.csproj | ||