- Repository migration 0005: insight.SupportCases. The web UI has only
db_datareader, so INSERT on this one table is granted to public.
- Web: /support (menu "Support") lists the customer's cases and, with
Hub sync on and a Professional/Enterprise license, a form (title,
description, contact; contact prefilled from the Windows user).
/support?fund=<id> prefills from a finding: instance, rule, severity,
explanation and non-sensitive measurements.
- "Opret supportsag" on findings: right-click a finding link or a
finding's heading (support-menu.js, a static file within the CSP;
Shift+F10/context key, Escape closes), and a visible button on the
finding page that works without JavaScript. Only when support is
available.
- Agent: sends pending requests to POST /api/v1/cases, stores the case
number, backs off on failures and gives up on 400/401/403/422; fetches
the customer's cases every 5 minutes (at once after sending).
- Docs: support.md (also on the community site), databehandling.md
(contact details are sent to the hub).
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
Søren Eggert Lundsteen Olsen
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